All equipment and hardware (unless customized) come with a no questions asked return policy. All our hardware meets the stringent European standards for portable water, but we will be happy to replace or refund you if you are not satisfied. However, the buyer needs to pay for the return shipping and ensure that the product is in a resealable condition.
The consumables & food ingredients, unfortunately, cannot be returned. Hence request you to try out with a small batch before placing a large order.

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