If you have placed the order and later on changed your mind, don’t fret. Just drop us an email and we will stop the dispatch. Typically we prefer to ship an alternative or issue a coupon/credit note to compensate. However, if you need a cash refund, then specify that in the email. We might charge a 2.25% Credit/debit card transaction fee that we have to pay to our payment gateway for this facility. (No refund charge for direct bank transfer payments). If your order has been dispatched, then cancellation would not be possible.