We typically dispatch the order same day or next day. In the unlikely event that we missed:
- Please check your mailbox spam folder for tracking number.
- Please use this utility to track your order status by providing your email address and order id.
- Check My Account (top right of the website) for order status. (requires login using Google/Yahoo/Facebook.
We typically do ship within 24 hours (excluding weekends, holidays or lockdown). India post requires an additional 24 hours for the tracking number to be activated. If you have not heard from us in 48 hours, please drop a note at firstname.lastname@example.org along with payment screenshot.
Sometimes specialty equipment and ingredients are marked as “on Back Order” instead of “in-stock”. If so these items typically take 30 days to be customized/imported for you. So please be a bit patient.